Minty Digit is a self-run digital art brand based in Vadodara, Gujarat, India. All products sold are digital downloads. By purchasing from Minty Digit, you agree to this Refund & Cancellation Policy.

1. All Digital Downloads Are Final Sale

• All products, including art prints, designs, illustrations, and other digital files, are digital downloads only.
• Files are delivered instantly after successful payment.
• Digital downloads are non-refundable, non-returnable, and non-exchangeable under any circumstances.

2. Technical Support

• If you experience difficulties accessing your purchased file, contact us within 48 hours at support@isproutsgroup.com.
• We will provide a replacement file or guidance if the delivery fails due to technical issues on our side.

Note: This is technical support only — it does not constitute a refund or exchange.

3. Payment Errors

• Refunds will be considered only in cases of duplicate or incorrect charges.
• Verified refunds will be credited to the original payment method.

4. International Buyers

• Buyers outside India are responsible for any customs, import duties, or local taxes.
• Refusal to pay such charges may result in non-delivery; Minty Digit is not liable for this.

5. Refunds for Physical Products (if applicable)

• Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a few business days.

6. Shipping Returns — Physical Products

• To return a physical product, mail it to: Minty Digit / isproutsgroup.com, Vadodara, Gujarat, India
• You are responsible for paying your own shipping costs for returning the item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
• For higher-value items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.

7. Governing Law

This policy is governed by Indian law. Any disputes arising under this policy are subject to the exclusive jurisdiction of courts in Vadodara, Gujarat.

8. Contact Information

Minty Digit / isproutsgroup.com
Vadodara, Gujarat, India
Email: support@isproutsgroup.com

9. Quick Summary for Buyers

• All digital downloads are final sale.
• No refunds, returns, or exchanges for digital products.
• Technical support is available only for file access issues.
• For physical products, shipping costs are non-refundable.
• Proof of purchase may be required for verification.

10. Additional Notes & Good Practices

• Always retain your order receipt or email confirmation as proof of purchase.
• Refunds will only be processed to the original payment method.
• Minty Digit reserves the right to update this policy; changes will be reflected with a new effective date.